“We disabled your account.” For many Facebook users, this message means losing access not only to their personal profile, messages and photos, but also to business contacts, Facebook Pages, advertising accounts and other assets connected to their account. The situation can be particularly confusing when Facebook says that the account violated its rules concerning who […]
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In my previous article “DSA and Allegro – New Rights for Sellers”, I discussed how the EU’s Digital Services Act (DSA) is changing the way platforms like Allegro operate. Today, I want to return to that topic from a much more practical perspective—by sharing the real-life story of a client whom I helped recover a […]
A few weeks ago, a client contacted me after receiving this message from Facebook: „We have disabled your account. After reviewing your account, we determined that it still doesn’t comply with our Community Standards policy on account integrity. You can’t request another review of this decision.” Unfortunately, this message has become all too common. Facebook […]
Imagine you get a message that reads: „Your Facebook account was suspended because your linked Instagram account doesn’t follow our rules. Log into your linked Instagram account to appeal our decision. You may have the right to challenge our decision in your country’s courts, or refer our decision to a certified dispute settlement body.” The […]
On October 14, 2024, many Facebook and Instagram users were met with an unpleasant surprise. Instead of viewing photos, posts, and messages, their screens displayed a message: “Sorry, something went wrong. We’re working on it.” This marked yet another global outage for Meta’s services, affecting millions of people worldwide. Similar issues occurred just months earlier, […]
My name is Tomasz Lewandowicz, and I am a legal advisor specializing in the protection of internet users’ rights. Why did I choose this particular specialization? Well, I have always been fascinated by new technologies and the opportunities they offer. Thanks to them, after completing my law studies at the University of Gdańsk in 2010, […]
If you’ve found your way here, it’s likely because you have an issue with Facebook that couldn’t be resolved through the standard Help Center. Issues like account suspensions, unjust warnings, or access problems may require urgent attention. Unfortunately, the reality is that Facebook avoids direct contact with users, particularly through email. The Help Center – […]
